Save 61% Off: Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer Review & Ratings

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Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer Review

I purchased this product 5 months ago, and after 2 returns I am trying to get my money back. In case you have any doubt whether to buy this product call Linksys sales (number available on their web site). I just talked a sales representative who says he doesn't recommend the BEFW11P1. It is a hybrid product and is not updated anymore. He says buy a separate Wireless AP/Router and print server. He recommended the BEFW11S4. If you want to understand the real pain of buying this product, here are the gorey details:
4/19 - 5/8: traded mails with Jennifer Cambay (12 mails total). She stopped answering 4/29. Sent 2 mails to ... that weren't answered.
5/13: Talked to Ricky. He approved an exchange. RMA #RH01015236
6/12: Talked to William who gave more suggestions that didn't work
6/21 Talked to technical support again. Second exchange approved. RMA #XH01121359
7/9 Talked to Jason. Called customer service to check status of exchange. Explained they are having shipping system problems. Should ship in next few days.
7/18 Called customer service again. Still shipping system problems. Should ship in next few days.
7/23 Replacement unit arrived
8/6: Talked to Hanam at 2nd tier technical support. Suggested anti-virus problems & interrupts. Didn't solve problems.
8/6: Talked to Tyler at technical support. Same suggestions as previously. He says to call back next day.
8/7: Talked to Carrie at technical support. She says to call sales or customer service to get money back
8/7: Talked to Linksys Sales. He says they don't recommend BEFW11P1 anymore. Hybrid product. Not updated anymore.

Cisco-Linksys BEFW11P1 EtherFast Wireless Access Point + Cable/DSL Router with PrintServer Overview

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