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Actiontec USB Wireless Bluetooth Adapter (HBU00100-01) Review
After talking to tech support for two hours, I got it working. The problem is with Windows XP Service Pack 1a. If you keep Windows updated (and you should), the driver won't install on a system upgraded to 1a. The tech did not have any idea whether they plan to upgrade their driver.In essence, here is how to get it working:
1. Install the software that comes with the device.
2. Go to C:\Windows\Inf
3. Look for the highest numbered file named oemXX.inf (where XX is the number)
4. Subtract ten from the XX number above.
5. Double click on the oemXX-10.inf file (where "XX-10" is the highest number you see, minus 10)
In other words, if the highest numbered oem file is oem43.inf, you would open up oem33.inf.
6. Make sure the file has the text "WIDCOMM Bluetooth USB Device Installation Script" at the top of it. If it doesn't, find the oemXX.inf file that does.
7. Instead of letting Windows find the driver automatically, you need to go into device manager and find the device yourself. If it is plugged in, it probably appears with an exclamation mark to show that there is something wrong.
8. Select the device, choose "update driver", and point it to the inf file that you found in step 6.
Hopefully it is now installed without the dreaded "Required information from the INF file is missing" message.
I upped my rating to 3 stars, since it does in fact work now... though installation was far too messy. Before calling tech support, I tried using the "updated driver" found on their website, but it has the same problem.
SP1a has been out for a while now. Actiontec should release an updated driver. I will think very hard before buying another one of their products.
Actiontec USB Wireless Bluetooth Adapter (HBU00100-01) Overview
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