LINKSYS WIRELESS-N BROADBAND ROUTER WRT160N - WIRELESS ROUTER + 4-PORT SWITCH - EN, FAST EN, 802.11B, 802.11G, 802.11N (DRAFT) - WRT160N-CA - Review & Ratings

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LINKSYS WIRELESS-N BROADBAND ROUTER WRT160N - WIRELESS ROUTER + 4-PORT SWITCH - EN, FAST EN, 802.11B, 802.11G, 802.11N (DRAFT) - WRT160N-CA - Review

I've given up on this product. The installation CD's first window was a mystery on what process to select since none showed as "installation". Called toll free number. Answered eventually (after enduring endless menu) by person who clearly spoke English as a second language. 30 min. on the phone later, I just gave up,thanked the guy for his time and ended the call. At one point I wondered if my call had prompted a hidden camera joke where eventually someone would tell me a joke had been played on me and the person I was speaking with really was Not a tech support rep etc.etc. I was absolutely worn out after dealing with Linksys's customer support for new installations. I had to repeat every sentence the guy said in an effort to confirm his instructions and then steps later, he would change his mind and have me un do something he had instructed me to do previously. After 30 min. on phone I questioned what to do with an included cable that he had not mentioned.When he told me it should have been installed many steps prior, I knew it was time to stop this torture. It was truly unbelievable ! End result: I am donating this unit to a local youth home,and buying another brand highly recommended to me by my neighbor who installed a wireless network in his home without any calls to tech support or any problems.I read scathing reports about the poor installation software on various Linksys products and now I am a believer. However poor the installation CD is, live tech support is worse....worthless, in fact.If you are not tech savy, I can't recommend using this product based on my installation misadventure.

LINKSYS WIRELESS-N BROADBAND ROUTER WRT160N - WIRELESS ROUTER + 4-PORT SWITCH - EN, FAST EN, 802.11B, 802.11G, 802.11N (DRAFT) - WRT160N-CA - Overview

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